Technology help you can actually count on.

DigitalAid provides friendly, patient, and reliable tech support designed for people who just want things to work. We are locally owned and operated, not a big box store, and we treat every customer like a neighbor.

Local on-site visits available. Remote support for anyone, anywhere.

(517) 888-7463

Real help from a real person. No confusing jargon, no judgment.

Why DigitalAid?

We built DigitalAid for people who feel left behind by technology. Unlike big chain stores, we are a small, local business that takes the time to actually know our customers. Our team is patient, plain-spoken, and always happy to help, no matter how simple the question.

Personal & Patient

No rushing, no jargon. We take the time to explain things clearly and make sure you feel comfortable.

Safe & Trustworthy

Your privacy matters. We never access your devices without permission and always explain what we're doing.

Fast Response

When something's not working, you shouldn't have to wait. Our team responds quickly so you can get back to what matters.

Local & Remote

We offer on-site visits for local customers and remote support for anyone, anywhere. No matter where you are, we can help.

Scam Protection

Not sure if that email, phone call, or pop-up is legitimate? Call us. We'll help you figure out what's real and what to ignore.

Password & Account Help

Locked out of your email or account? We'll walk you through recovering access and help you set up something you won't forget.

New Device Setup

Got a new phone, tablet, or computer? We'll get it set up, transfer your stuff over, and make sure everything works before we're done.

Staying Connected

Need help with video calls, email, or keeping up with family online? We'll show you how, at whatever pace feels comfortable.

How It Works

Getting help is easy. No complicated sign-up process.

1

Pick a Plan

Choose the support level that fits your needs. You can always change it later.

2

Reach Out

Call, email, or submit a request online. We'll get back to you quickly.

3

Get Help

A friendly technician walks you through the solution, step by step, at your pace.

Simple, Honest Pricing

No hidden fees. No confusing contracts. Cancel anytime.

Pay As You Go

$35/session
  • ✓ No monthly subscription
  • ✓ Phone & remote support
  • ✓ Pay only when you need help
  • ✓ Response within 24 hours
  • ✓ Great for occasional issues
Get Started

Basic

$29/mo
  • ✓ Phone & remote support
  • ✓ Up to 3 hours per month
  • ✓ Email ticket submission
  • ✓ Response within 24 hours
  • ✓ Device setup assistance
Get Started

Premium

$89/mo
  • ✓ Unlimited phone & remote support
  • ✓ 1 on-site visit per month
  • ✓ Same-day response
  • ✓ Dedicated technician
  • ✓ Everything in Standard
  • ✓ Family device coverage
Get Started

Not sure which plan is right for you? Send us a message and we'll help you decide.

Get in Touch

Have a question or ready to get started? Fill out the form and we'll get back to you within one business day.

We'll respond within one business day.